Privacy Policy
Last updated: April 2026
This Privacy Policy explains how OLIP Agency ("we", "us", or "our") collects, uses, stores, and protects information from visitors and clients of our website at www.olipagency.com. By visiting our website or using any of our services, you agree to the practices described in this policy.
If you have any questions about this Privacy Policy, contact us at Onelinkqr@gmail.com or by phone at 929-625-3132.


WHO WE ARE

OLIP Agency is an AI automation agency based in New York. We build and deliver AI voice receptionists, AI chatbots, marketing automation systems, CRM and lead automation, reputation management systems, SEO services, and interactive websites for small and medium-sized businesses.
We operate as a service provider. When we build and deliver an AI system to a client business, that business becomes responsible for how the system is used and how their own customers' data is handled from that point forward.


INFORMATION WE COLLECT

Information you provide directly
When you visit olipagency.com and take any of the following actions, we collect the information you submit:

Filling out the contact or inquiry form on our website — we collect your name, email address, phone number, and any message you include
Booking a free strategy call through our Cal.com scheduling link — Cal.com collects your name, email address, and preferred time. Please also refer to Cal.com's own privacy policy at cal.com
Sending us an email directly at Onelinkqr@gmail.com — we collect the information contained in your email
Making a payment through Stripe — Stripe collects your payment information. OLIP Agency does not store, access, or retain any credit card or banking details. Please refer to Stripe's privacy policy at stripe.com

Information collected automatically
When you visit our website, certain information is collected automatically through Google Analytics and standard web technologies:

Pages visited and time spent on each page
General geographic location based on IP address — city or country level only, not precise location
Device type, browser type, and operating system
Referring website or source that brought you to olipagency.com
Clicks and interactions on the website

This information is collected in aggregate and is used to understand how visitors use our website so we can improve it. It is not used to identify you personally.
Information collected through AI voice agents
OLIP Agency builds AI voice receptionist systems for client businesses. When these systems are active on a client's phone line, calls handled by the AI agent may be recorded and transcribed through Retell AI, the third-party platform we use to power voice agents.
Important clarifications regarding AI voice agent data:

Call recordings and transcripts are stored on the Retell AI platform and are subject to Retell AI's own privacy policy at retellai.com
Once an AI agent is delivered and handed off to a client business, that business is responsible for informing their own callers that calls may be recorded, as required by applicable federal and state law
OLIP Agency does not retain or have ongoing access to call recordings from client deployments after handoff
Caller information collected during a call — such as name, phone number, email, and address — is routed to the client's own systems through our automation workflows



COOKIES AND TRACKING TECHNOLOGIES

What are cookies
Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences and understand how you use the site.
Types of cookies we use

Analytics cookies — We use Google Analytics to collect information about how visitors use olipagency.com. Google Analytics uses cookies to track page visits, session duration, traffic sources, and user behavior. This data is aggregated and anonymous. To opt out of Google Analytics tracking, visit tools.google.com/dlpage/gaoptout
Functional cookies — These cookies allow the website to function properly, including remembering your preferences during a visit
Third-party cookies — Our website may include links to third-party services such as Cal.com for scheduling. These third parties may set their own cookies subject to their own privacy policies

How to control cookies
You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies that have already been set. Note that disabling cookies may affect the functionality of some parts of our website.


HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes only:

To respond to your inquiry or message submitted through the contact form or email
To schedule and prepare for strategy calls booked through Cal.com
To deliver and support the AI automation services you have purchased
To process payments securely through Stripe
To send project updates, confirmations, and support communications related to your service
To analyze website traffic and improve the performance and content of olipagency.com using Google Analytics
To comply with applicable legal obligations

We do not sell your information. We do not rent your information. We do not share your information with third parties for their own marketing or advertising purposes.


HOW WE SHARE YOUR INFORMATION

We only share your information with third parties in the following limited circumstances:

Service providers — We share information with third-party platforms that help us deliver our services, including Retell AI (voice agent infrastructure), Cal.com (appointment scheduling), Stripe (payment processing), Google Analytics (website analytics), and n8n (workflow automation). Each of these providers is bound by their own privacy policies and data protection agreements
Legal requirements — We may disclose your information if required to do so by law, court order, or government authority
Business protection — We may disclose information to protect the rights, property, or safety of OLIP Agency, our clients, or others, where permitted by law

We do not sell, trade, or rent your personal information to any third party.


THIRD-PARTY PLATFORMS AND SERVICES

Our website and services rely on the following third-party platforms. Each operates under its own privacy policy and terms of service, which we encourage you to review:

Google Analytics — Website analytics. Privacy policy at policies.google.com/privacy
Cal.com — Appointment scheduling. Privacy policy at cal.com/privacy
Stripe — Payment processing. Privacy policy at stripe.com/privacy
Retell AI — AI voice agent infrastructure. Privacy policy at retellai.com
n8n — Workflow automation platform. Privacy policy at n8n.io/privacy

OLIP Agency is not responsible for the privacy practices of these third-party platforms. We recommend reviewing their policies directly.


DATA STORAGE AND SECURITY

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include secure communications, limited access to personal data, and use of reputable third-party platforms with their own security standards.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Payment information is processed entirely by Stripe. OLIP Agency does not store, view, or have access to any credit card numbers or banking details at any time.


DATA RETENTION

We retain your personal information for as long as necessary to deliver our services, maintain business records, and comply with legal obligations.

Contact form submissions and email correspondence — retained for as long as needed to respond and maintain client records
Client project information — retained for the duration of the service relationship and a reasonable period afterward for record-keeping
Payment records — retained as required by applicable financial and tax regulations
Google Analytics data — retained according to Google Analytics' default retention settings

You may request deletion of your personal information at any time by contacting us at Onelinkqr@gmail.com. We will honor deletion requests to the extent permitted by law and our legitimate business needs.


YOUR RIGHTS

Depending on where you are located, you may have the following rights regarding your personal information:

Right to access — You may request a copy of the personal information we hold about you
Right to correction — You may request that we correct any inaccurate or incomplete information
Right to deletion — You may request that we delete your personal information, subject to legal and business record-keeping requirements
Right to opt out of analytics — You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout
Right to withdraw consent — Where we process your information based on consent, you may withdraw that consent at any time

To exercise any of these rights, contact us at Onelinkqr@gmail.com.


CHILDREN'S PRIVACY

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at Onelinkqr@gmail.com and we will delete it promptly.


LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites including Cal.com, social media platforms, and other external resources. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any website you visit through a link on olipagency.com.


AI VOICE AGENT DISCLAIMER

OLIP Agency builds and deploys AI voice receptionist systems for client businesses. When these systems are active, calls may be recorded and transcribed through Retell AI.
If you are calling a business that uses an AI voice agent built by OLIP Agency:

Your call may be recorded and transcribed
Information you provide during the call — including your name, phone number, email address, and address — is collected on behalf of the business you are calling, not by OLIP Agency
The business you are calling is responsible for informing you that the call may be recorded and for handling your data in compliance with applicable law
OLIP Agency is not responsible for how client businesses handle caller data after the AI agent system has been delivered and handed off

For questions about how a specific business handles your data, please contact that business directly.


GOVERNING LAW

This Privacy Policy is governed by the laws of the State of New York. Any disputes arising from or related to this Privacy Policy shall be resolved in accordance with the laws of the State of New York.


CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes we will update the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.


CONTACT US

OLIP Agency
New York, United States
Website: www.olipagency.com
Email: Onelinkqr@gmail.com
Phone: 929-625-3132
We will respond to all privacy-related inquiries within a reasonable timeframe.